At Souq Spot, we are committed to providing exceptional customer service to ensure you have the best possible experience on our platform.
Below, you will find information on how to contact us and the various ways we can help.
Whether you are a buyer, seller, or just exploring our marketplace, our support team is here to assist you every step of the way.
How to Contact Us:
For any questions, issues, or feedback, please visit our Contact Us page.
Here, you can find multiple ways to reach out to our customer support team, including email, phone.
Email Support:
You can reach us via email at support@souqspot.com. Our team strives to respond to all inquiries within 24 hours.
Phone Support:
If you prefer to speak with a representative, call us at +971 50 299 5222.
Types of Support We Offer:
Our customer support team is equipped to help you with a variety of issues and inquiries, including but not limited to.
Account Management:
Assistance with creating, logging into, or managing your Souq Spot account.
Help with updating your profile information, changing your password, and more.
Listings and Ads:
Guidance on how to post, edit, or delete ads.
Tips on optimizing your listings to attract more buyers.
Technical Issues:
Troubleshooting any technical problems you may encounter while using our website or mobile app.
Assistance with browser compatibility, app updates, and more.
Feedback and Suggestions:
We value your feedback and suggestions on how we can improve Souq Spot. Share your thoughts with us to help enhance our platform.